We respect and are committed towards protecting your privacy. Publishing, selling or renting any personal data or information to any third party, without your consent, is against our ethic.

The privacy practices of this statement apply to our services available under the domain and sub domains of the Site. By visiting this Site you agree to be bound by the terms and conditions of this privacy policy. If you do not agree, please do not use or access our site.

This privacy policy does not apply to sites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policy of such other companies or organizations before submitting your details.

This privacy policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. This policy is inter alia formulated and displayed, to inform you about our information collection/retention policies and practices so that you can make an informed decision, in relation to the sharing of your personal information with us. By accepting the privacy policy and the user agreement or the use of the site in general, you give your consent to our use and disclosure of your personal information in accordance with this privacy policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This privacy policy is effective upon acceptance of access by you to the site.

We agree that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Only those of our employees who need access to your information in order to perform their duties, are allowed such access. Any employee who violates our privacy and/or security policies is subjected to disciplinary action, including possible termination and civil and/or criminal prosecution.

The Personal Information is used for two general purposes: to process your order and to provide you with the best possible services. Unless otherwise stated explicitly, this policy applies to personal information as disclosed on any of the media.

In furtherance of the confidentiality with which we treat Personal Information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use data collection devices such as "cookies" on certain pages of the Site to help and analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," which means that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

You acknowledge that you are disclosing Personal Information voluntarily. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

'We want you to love your shopping experience with us, but if something isn’t right, do kindly let us know.

As a standard company protocol across all direct point of sales, Bk Gayatri Official does not endorse any return or exchange policy irrespective of a domestic or international order, neither on off the rack nor on made to order pieces except in case of the below mentioned exceptional scenarios:

If the merchandise you have ordered from us is not received in good condition, is damaged or defective.

If there is an irreparable technical issue with an altered/ordered piece against the client specifications, for example – sizing issue, fabric covering, color mismatch, etc.

In all the above scenarios, the client must notify bkgayatriofficial.com about the issue over a call or Whatsapp during business hours but most importantly with an email stating the concerns clearly along with the images of the problem areas in the outfit within 24 hours of receiving it.  

No claims will be entertained without an unboxing video.

However, it is only after receiving an acknowledgment of the same from bkgayatriofficial.com , you may send the outfit back to us for the necessary corrective actions. Unsolicited returns will not be received without authorization. The customer will be responsible to pick-up products sent without prior intimation. Once the garment is received by Bk Gayatri Official, please be informed that the sole discretion of accepting the return and/or exchange of the rejected piece lies with bkgayatriofficial.com, only based on the timelines and quality of the returned piece. While returning the outfit please ensure that the merchandise is unused, and is in a properly sealed condition as you received it, with its original packaging.

The decision however will be taken within 2-3 business days of receiving the outfit and you will be duly notified of the same. All approved returns and/or exchanges are given in the form of Credit Notes with a maximum validity of 6 months.

All Credit Notes issued are for the MRP amount only and do not include any applicable shipping/duties or tax amount.

No returns or exchanges are allowed on discounted outfits.

All returns or exchanges are allowed for Bk Gayatri Official outfits bought from our own website and flagship stores only.

ORDER CANCELLATION POLICY:

Once an order is confirmed, it cannot be cancelled. In the event of a cancellation, the full payment (100%) will be forfeited and treated as the cancellation fee for all cancellations. Kindly take note that our brand's policy does not include the provision of refunds.

Kindly write to us at info@bkgayatriofficial.com for further assistance.

*We at Bk Gayatri Official will always encourage you to provide us with the exact body measurements of your child. As the ready outfit will be 1" loose for ease and further 4" margins will be there 2" on both sides respectively. *In case while placing your order you are going with our measuring chart please select sizes carefully. As all our orders are custom made, if there are any mistakes with the sizing from your side then we won't be fixing them.

*We try to keep the colors in our pictures as close as possible to the outfit. There may be slight color variations due to the lighting used while clicking the pics.*IMPORTANT: Please note the same color tone looks different on different mobile screens.*We at Bk Gayatri Official reserve the right to accept or cancel any orders placed with us.

*All legal disputes are subject to Vadodara judiciary.